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January 1, 2001 Edition
Happy New Year!

All of us at Financial Services Online
wish you and yours a happy, healthy 
and prosperous new year!

Industry News
THE YEAR ON THE STREET – Closing 1999 at 11,497.12 compared to its 2000 close at 10,786.85, the Dow experienced extreme volatility during 2000, but ended the year with a relatively modest decline.  The same can't be said for the Nasdaq, which closed 1999 at 4,069.31, reached an all-time high of 5,048.62 on March 10, 2000, but closed the year at 2,470.52.  This represents the Nasdaq's biggest yearly drop since it came into being in 1971.

DEMUTUALIZATION NEWS – Phoenix Home Life has decided to pursue conversion to a stock company.  The demutualization plan is expected to be mailed to policyholders in February.  If approved by two-thirds of policyholders and the New York State Superintendent of Insurance, the reorganized company will be renamed Phoenix Life Insurance Company.  Over at Prudential, an IPO plan is expected to be submitted to regulators and policyholders that will result in the company's IPO by October, 2001.  The plan to distribute stock to 12 million policyholders will likely make Prudential the most widely-held U.S. stock.

WALL STREET SECURITY – Prudential Securities will cut 160 jobs at its investment banking unit as its parent company prepares to go public. Its investment banking arm will focus on research for individual and institutional investors, rather than on initial public offerings. Many Wall Street workers will be out of a job despite a record year for bonuses and securities industry profits. Merger partners J.P. Morgan and Chase Manhattan announced last week they will eliminate 5,000 jobs.

AETNA CUTS – Less than a week after completing the sale of its financial services and international businesses to ING, Aetna announced plans to cut 5,000 jobs, or about 12.5% of its work force, as part of a plan to save $200 million in 2001 as it focuses on its health insurance operations.  The company also plans to eliminate unprofitable business by withdrawing from Medicare coverage in some markets and ending HMO offerings in some areas.  Health insurance plans renewing after the first of the year can also expect what the company calls "significant price increases."
 

A SMILE A DAY! 

Monday through Friday, Reader's Digest CyberSmiles brings you smiles, grins and humor from the files of Reader's Digest...the best from features like "Life In These United States," "Humor In Uniform," "All In a Day's Work" and more! Check it out at http://www.dailyinbox.com/rd

RESIGNATION – SEC chairman Arthur Levitt has announced plans to step down in early February.  As the longest-serving SEC "top cop" (nearly eight years), Mr. Levitt earned a reputation for trying to protect and help educate millions of individual investors, while at the same time policing Wall Street.

PRIVACY REGULATIONS – On December 20, 2000, the Department of Health & Human Services issued a 1,500 page document containing final privacy regulations for health information.  The regulations will go into effect in February, 2003, with small health insurance plans given an additional year to comply.  Under the rules, patients could sign a one-time consent form allowing disclosures for routing matters like billing and treatment, but would have to explicitly authorize most other uses of their records.  Patients will also gain the right to inspect and request corrections to their records, and employers will be barred from reviewing medical information about their employees unless it's directly related to providing health care.  When Congress passed the Health Insurance Portability and Accountability Act of 1996, it gave itself three years to pass privacy legislation, stipulating that HHS could write the regulations if it failed.  Despite this provision, Congress could still overturn the recently-released regulations or President-elect Bush could issue new regulations. 

NEBRASKA MERGER – Lincoln Mutual Holding Company and WFR Mutual Holding Company, both in Lincoln, Nebraska, will consolidate to form Lincoln Insurance Group. The move will join Lincoln Direct Life and Woodmen Accident and Life Company.

Extra! Extra!
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Marketing/Tax Update
2001 TAX CUTS – The passage of tax legislation in 2001 seems fairly certain.  While the form tax cuts will ultimately take remains uncertain, best bets for passage include marriage penalty relief and, if not elimination of the estate tax, some combination of tax rate cuts and/or an increase in the exemption amount.  Higher contribution limits to IRAs, 401(k)s and other qualified retirement plans also have bipartisan support, as does letting self-employeds deduct 100% of their health insurance premiums.

LOMA ON VIATICALS – The viatical settlement industry, which once targeted only the terminally and chronically ill, is shifting its focus to life settlements by the affluent and the elderly. Securitization of the settlement occurs when investors lend the settlement company the money to acquire the policies that form the pool; as insureds die, the settlement company uses policy benefits to repay the loan. LOMA's Jean C. Gora says problems arise in part because of the large sums of investor money that are flowing into an environment that remains marginally regulated. This money entices both honest and dishonest players into the settlement process and gives the dishonest major incentives for fraud. "Viatical and Life Settlements: The Challenge Facing the Life Insurance Industry" is available from LOMA at http://www.loma.org.

WEB-BASED FINANCIAL SERVICES – According to a new survey released by Mercer Management Consulting, "most Web-based financial services have yet to win acceptance among consumers."  The study found that while online traffic to Web sites of financial services firms has increased substantially, "consumers make online purchases of insurance, loans, and mortgages far less often than they buy computer hardware, books, travel, clothing, and other consumer goods and services online."  Among the study's key findings: "Brokerage and banking companies have been best able to translate digital capabilities into value creation.  The insurance industry has been the least successful."
 

FSO NET DIRECTOR
We considered a recap of all the great sites E-News has directed you to during the year 2000, but here is an even better recap for you!  If you aren't familiar with the FSO Net Director, you should be. We have surfed the Net for five years now and have found the very best sites to help you in your business. Check it out at http://www.fsonline.com or go directly to the specific categories.  Please let us know if you have some candidate sites.

Business: http://www.fsonline.com/netdir/NETbusiness.shtml
Employee Benefits: http://www.fsonline.com/netdir/NETemployee.shtml
Insurance:  http://www.fsonline.com/netdir/NETinsure.shtml
Investments: http://www.fsonline.com/netdir/NETinvestment.shtml
Government:  http://www.fsonline.com/netdir/NETgovernment.shtml
Personal Finance: http://www.fsonline.com/netdir/NETpersonal.shtml
Taxes:  http://www.fsonline.com/netdir/NETtaxes.shtml

THE DUCK – The AFLAC Duck is not only one of the cleverest commercials in the country, but is also one of the most successful. "The tremendous momentum built in 2000 by our U.S. organization is due in no small part to the successful duck campaign," says Dan Amos, AFLAC CEO. "In a market of continued low unemployment and flat growth for most of the financial services sector, AFLAC U.S. sales have increased by more than 26 percent and recruiting has increased by more than 20 percent."  The ad campaign, developed by The Kaplan Thaler Group, was voted one of the best-liked campaigns of 2000 by a USA Today/Harris poll.

RULE REPEALED – One of the final bills passed by Congress last year will reinstate capital gains taxation on annual installments if a business sale is structured that way.  Under prior law, taxes on installment sales had to be paid in a lump sum regardless of when payment was made to the seller.  The change removes a big headache for many business owners who worried about huge tax liabilities if they sold.  When signed into law, the legislation will apply retroactively to December 18, 1999.

LEGAL SERVICES – Aetna Group Insurance will give its group life insurance customers access to legal services at reduced rates through an arrangement with Advisory Communications Systems.  The new program, known as Legal Choice(TM), also gives Aetna insureds Internet and toll-free telephone access to free legal information and downloadable legal documents.