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February 15, 2001 Edition
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Industry News
FEDERAL INSURANCE OVERSIGHT – The link below will take you to a joint letter from IIAA and NAIFA regarding the American Bankers Association Insurance Association's (ABAIA) proposal for federal insurance oversight role. Both IIAA and NAIFA are opposing the plan for several reasons, all of which are enumerated in the letter...click here.

XXX OVERSTATED – According to Conning & Company, Regulation XXX, which increased reserve requirements of term life products, did not result in the dramatically increased premiums or significantly reduced sales that many in the insurance industry had feared. However, the real effect may be additional expenses on insurers who are already facing profitability challenges. "Many term life insurers need to further reduce expenses with the potential of everything except agent-related expenses and technology investments getting squeezed out in the cost-cutting process."  The complete study, "Term Life and Regulation XXX: A Straw in Search of a Camel's Back," can be purchased at http://www.conning.com.

AIG APPETITE – AIG, widely considered the world's largest insurer, is on the lookout for acquisitions both in the United States and overseas.  Chairman Hank Greenberg's last big-ticket buy was SunAmerica, which AIG bought for about $18 billion three years ago.  Greenberg is now 75, has made no mention of retiring and his heir-apparent son, Evan, left the firm unexpectedly last September.  Hank Greenberg has been CEO since 1967 and is only the second chairman the company has had since the founding of the American Insurance Group in 1919 in Shanghai!

ALSO HUNGRY – David D'Alessandro, John Hancock chief executive, told investors and analysts that the insurer wants to buy a life insurance company about a third the size of John Hancock.  The ideal company "would have strong investment management and general account units, through which John Hancock could grow its guaranteed investment contract business."

POSSIBLE MEAL? – Liberty Mutual is trying to take advantage of a hot market and sell its investment manager, Liberty Financial. Those sniffing include AIG, Prudential Corp Plc, and American General. Cost will be about $2 billion.

UP FOR RENEWAL – The bulk of the Insurance Marketplace Standards Association's (IMSA) 244 members are up for renewal this month and, according to National Underwriter, "the renewals come at a time when IMSA's role in the insurance industry is being debated."  The complete National Underwriter article can be found here.  

SAVING MONEY – Last year's top selling mutual fund company, Janus, will cut 468 jobs as phone and mail activities have decreased due to customers using the Internet.  Despite a tough performance year, Janus says the move was not a cost cutting one, but rather a move "realizing technological efficiencies."  On the other hand, Schwab needed a plan to offset depressed profits and asked thousands of its employees to take three days off during the next month.  The plan was later scrapped due to legal problems.

METLIFE'S NEW BANK – The Federal Reserve Board has approved MetLife's acquisition of Grand Bank of New Jersey. Grand Bank, which will be renamed MetLife Bank, is the first bank purchase by an insurance company since the passage of the Gramm-Leach-Bliley Act, which paved the way for banks, insurance companies, investment banks, and other financial institutions to operate as affiliate companies under the financial holding company umbrella.

PARADOX – A new Harris Interactive study shows a sharp increase in public hostility toward the health insurance and managed care industries, which is not, however, based on the personal experiences of health plan members, most of whom seem to think well of their own health plans.  It's believed that "these deteriorating public perceptions of managed care are due to fears that are media-driven or physician-driven, and not experience-driven."  Complete study results are available in PDF format here (click Issue 6).

WEB BANKS – While Internet-only banks are gaining some popularity with higher interest rates and lower fees as driving forces, they may not make it big since most people apparently still want the option to visit a branch.  With small work forces and no need for branches, the Web banks are less expensive to operate than their "brick and mortar" brethren.  However, few have shown a profit...major reasons are high marketing costs and slow growth in customer accounts. Online banking is expected to triple in the next five years, but it looks like the traditional banks will be getting the "lion's share."

INSWEB REPORT – For fiscal year 2000, InsWeb reported total revenues of $23.2 million and a net loss of $50.8 million. This compares to revenues of $21.8 million and a net loss of $36.2 million for fiscal year 1999.  However, the fourth quarter loss of  $.19 per share was substantially better than "First Call consensus net loss estimates" of $.26 and the $.32 loss in the fourth quarter of 1999.
 
SETTLEMENT COMPANY CLOSES – LifeTime Capital, a Florida insurance settlement company, has closed its doors.  Considered by many as a "white hat" in the troubled industry, LifeTime cited "bad business climate, bad press and onerous state regulations" as reasons for the closing. To their credit, management ensured that investor dollars were secure in a major bank trust account.  President Reginald O. Parker put most of the blame on the media. "Over the last two years, there has been an onslaught of media stories that have unfairly lumped legitimate life settlement companies together with unscrupulous scam artists who seek to dupe unsuspecting investors."

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Marketing/Tax Update
WHAT ABOUT THE WIDOWS AND ORPHANS? – Here is what many experts see.  Less than a generation ago, the life insurance industry was about protecting families from the premature death of a breadwinner.  Good or bad, that isn't the case any longer.  Many of their customers are more concerned about outliving their savings than about dying early, and the insurers must compete with banks, mutual funds, etc.  Many company executives see the main business of life insurers today as money management.  Let's hope we have a few agents and organizations that don't forget the need to insure "the most valuable asset"...the client's income.

MOST INFLUENTIAL – Financial Planning Magazine, January 2001 issue, named Bill Bachrach, a frequent contributor to FSO publications, as one of the four most influential people in the financial services industry.  Congratulations, Bill! Check out Bill's latest contribution to the industry in the Financial Services Journal.

VIRTUAL SALES ASSISTANT – The American College and LUTC now have the most comprehensive sales support product in the industry.  If you have the Adobe Acrobat Reader on your computer, check out the VSA content at http://www.lutc.com/public/Vmd.pdf and view a sample presentation at http://www.lutc.com/public/sample.pdf.

BAD BEHAVIOR – According to a Phoenix Investment Partners study, "chasing performance" is hurting mutual fund investors.  Holding periods are declining as more investors pursue big stock market gains rather than sticking with a longer-term diversified financial plan.  The end result is that they're buying high and selling low, resulting in 20% lower returns on average during three-year holding periods throughout the past decade.  The study also found that investors who worked with financial advisors did better than "do-it-yourselfers."

e-RENTERS – LeasingDesk.com will soon offer renter's insurance policies through partnerships with apartment owners in 22 states.  The e.RenterPlan product is provided by LeasingDesk.com and underwritten by Deans and Homer, a San Francisco based insurance provider since 1856.
 

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PENSION ENHANCEMENTS – While popular with Congress and the public, increases in retirement savings limits are not a part of the Bush administration's tax bill.  According to Investment News, "the White House is throwing cold water on the notion that the president would back passage of pension legislation this year."

PERSONAL PORTFOLIOS – According to an article in FPInteractive, "'personal portfolios,' which combine model portfolios with advice, trade execution and favorable brokerage fees, are becoming increasingly popular for investors seeking a middle ground between mutual funds and simple brokerage accounts."  Some experts predict the market in personal portfolios will be nearly $25 billion by 2003, up from just under $1 billion today.  Expect to see some mutual fund giants roll out their own versions of the personal portfolio within the next few weeks.  To read the complete article, go to http://www.financial-planning.com and enter A New Worm Can in the Archive Search.

e-AFFLUENT – Prudential has created "eBusiness Development Group (eDG), responsible for developing and implementing an integrated, cross-channel ebusiness strategy to help build and protect the assets of high net worth individuals."  Pru points out "that research has consistently shown that wealthy and affluent clients overwhelmingly desire to be served with market-leading products and services provided anytime, anywhere, and any way they want them, and that no major financial institution has successfully fulfilled these needs."

IIAA VU – The Independent Insurance Agents of America (IIAA) is developing a state-of-the-art Virtual University (VU). Check out their progress by visiting http://206.135.104.240/village/iiavu.

COOPERATION? – AIG, Kemper and Prudential will jointly establish a web-based insurance agency that will allow consumers to research, buy, and manage their personal lines insurance needs.  The venture is named Fusura and plans to offer an end-to-end solution to brokerages, retail banks and other financial institutions, media companies, and other organizations that have leading personal finance web properties.  The venture will initially offer automobile insurance, and expects to later offer additional personal lines insurance and financial services product functionality.