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| Industry
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| MASSMUTUAL POLICYHOLDERS
ASKING $4 BILLION – The MassMutual Owners Association (MMOA) has told
MassMutual/Connecticut Mutual that in order to demutualize, the company
must give them $4 billion. MassMutual is opposing this proposal, which
was initiated by MMOA, a nationwide organization of concerned policyowners.
Apparently, there is a Massachusetts law that allows mutual insurance companies
domiciled in Massachusetts to demutualize without compensating policyowners.
We don't know all the specifics, but such a law would appear to fly in
the face of the mutual ownership concept and counter to the actions take
by other companies that have demutualized. See the policyowners side of
the issue at http://www.massmutualownersassociation.com.
ANNUITY MEETING
– In April, LOMA, LIMRA and The Society of Actuaries will host the 4th
annual Annuity Conference on how the insurance industry can prepare to
deal with the risks people face in retirement. Topics include outliving
one's assets, the effects of inflation, unexpected medical expenses, and
how to best pass on wealth. For more information, visit http://www.loma.org.
READY OR NOT
– The Nasdaq Stock Market maintains it is on track to convert to decimals
by April 9, while stock traders contend that the Nasdaq needs at least
four additional months. Time will tell.
PRUDENTIAL CUTS
2,000 JOBS – Not Pru of America this time, but Prudential Plc, Britain's
second largest insurer. Described as a restructuring of its direct sales
force, the move reflects the UK insurance industry move towards lower cost
products. Prudential said it was shifting its focus from a large direct
sales force to alternative distribution channels.
BEST LOBBY
– About 800 members of the Independent Insurance Agents of America (IIAA)
will personally lobby their members of Congress on a range of insurance
and small business issues during the 25th Annual National Legislative Conference
this May in Washington. This outstanding and highly effective event empowers
agents to communicate directly with their representatives and senators
through hundreds of agent-congressional member meetings. Check out http://www.independentagent.com
for details.
SETTLED –
Four companies, Prudential, First Union, Allmerica and Lutheran Brotherhood,
have agreed to pay fines and restitution to settle allegations by NASD
Regulation that they improperly marketed and sold variable annuities.
The allegations centered on misleading advertising and unsuitable sales
for customers' financial situations.
GO FIGURE
– As U.S. financial services giant Citigroup announces its plans for European
expansion in banking and wealth management services, German giant Allianz
is looking to expand its U.S. life insurance operations.
INSURER FAILURES
UP AGAIN – S&P reports that the number of failed U.S. insurers
increased to 56 in 2000 from 40 in 1999...of the 56 insurers, five were
life, 31 were P & C, 17 were health, and three were title companies.
The increased rate of failures could continue through 2001. The complete
article can be found at http://www.standardandpoors.com/ratings
- follow the links for Forum and Insurance.
NEW LOOK –
The SEC has upgraded its Web site at http://www.sec.gov.
In addition to a new look, the site now contains information for specific
groups of users, such as individual investors and brokers.
BANKS VS. REALTORS
– Realtors are likely to pull out all the stops to prevent a proposal allowing
big banks to sell and manage real estate from becoming a reality. The proposal,
issued with little fanfare by the U.S. Federal Reserve and Treasury in
December, would for the first time deem real estate brokerage and property
management activities to be "financial in nature," and open these activities
to banks and other financial institutions. "Should this regulation take
effect, consumers will be the real losers," National Association of Realtors
President Richard Mendenhall told a news conference. "Real estate brokers'
loyalty is to buyers and sellers. On the other hand, banks' expertise and
vested interest lies in making loans."
"ANNUITY ANOMALY:
RECORD SALES, RED INK" – That's the title of an article in the February
19 Investment News describing the "tight spot" some annuity companies
find themselves in. Despite record annuity sales last year, the business
written may have been unprofitable due to the plunging stock market.
Since most insurers model their expenses and fees on the assumption of
positive investment growth in the 8% to 10% range, a broad stock market
drop creates unprofitable business. "If you consider the broad stock
market's 9% drop, variable-annuity sales from the last half of 1999 through
last year were unprofitable for the industry and are unlikely to ever generate
a profit," says Robert Saltzman, chief executive of Jackson National Life.
E-FINANCIAL SERVICES
SHAKEOUT – New research by Extraprise
finds many online financial services are migrating to "Click-and-Mortar."
Extraprise believes consumers simply see the Internet as just another communications
channel, rather than as a revolutionary way of conducting business. Companies
would do well to understand this also.
ONLINE ARBITRATION
– Arbitration has traditionally been seen as a cheaper alternative to lawsuits
and now online arbitration may offer even greater cost savings. Speed and
no need for travel are the keys. "It's designed for people who say to themselves,
'It's going to cost me X amount of money and take this amount of time -
and that doesn't make sense. Why don't we try to resolve it today?'" said
Roy Israel, founder and CEO of http://www.clickNsettle.com.
This could have a future but, like most Internet ventures, the company
is not breaking even as yet. |
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| Marketing/Tax
Update |
| GET
MORE REFERRALS NOW – You can get referrals without even asking by using
the following statement with your new clients: "As we begin
our work together, you may naturally think of others who might benefit
from the work I do, but you may not know the best way to introduce me to
them. If this comes up for you, I trust you'll let me know and we'll
figure out the best way for me to meet them. Make sense?" For more
referral tips like this, subscribe to Bill Cates' free e-mail newsletter
at ReferralCoach.com.
AND
THE WINNERS ARE – According to the most recent DALBAR study, the best
life insurance consumer Web sites belong to Fidelity, TIAA-CREF and Prudential.
In the mutual fund category, there were 11 winners, among them Fidelity,
Schwab, Vanguard, T. Rowe Price and Prudential. There were nine winners
in the brokerage category, including Fidelity (again!), Schwab, Merrill
Lynch, E*Trade and American Express. According to DALBAR president
Louis Harvey, the year 2000 signaled "a change in the way institutions
view their Web sites: less as a distribution channel and more as an efficient
support channel for customers and prospects." Sounds like a wise
change in view to us...read on.
IN
THE DRIVER'S SEAT – According to a new survey by Progressive Insurance,
agents are still in the driver's seat when it comes to auto insurance.
An overwhelming majority of those surveyed (67.6%) bought their auto insurance
from an agent with a local office. About 21% purchased directly from
an insurance company over the telephone, with just under 1% buying online.
FUTURE
OF THE AMT – If anything close to President Bush's tax cut proposal
becomes law, something like an additional 27 million people, primarily
middle income, could be hammered by the alternative minimum tax.
As a result, lobbying groups have kicked off a campaign to have the AMT
abolished, something the powerful congressional Joint Committee on Taxation
is predicted to favor.
THE
BEAR AND WHOLE LIFE – The growth of equity products and the Bull market
of the last several years have sharply reduced the sale of traditional
whole life insurance. Will the Bear market revive whole life sales?
Could be. See details at AdvisorToday.com
PEAK
INVESTING – According to a recent study by Weiss Ratings, net inflows
into variable annuity and variable life insurance separate accounts reached
a record peak of $20.4 billion in the second quarter of 2000, just when
market averages were near their highs or just beginning to decline.
"Unfortunately, right now, many investors are stuck with substantial losses,
and even if the market recovers, it will take longer to recoup due to the
additional fees associated with these funds," commented Martin Weiss.
While the third quarter flow of money dropped considerably to $15.9 billion,
net inflows for the first nine months of 2000 totaled a record $52.2 billion,
a 36.3% increase from the first nine months of 1999.
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BYE
BYE – The final auction of one-year Treasury bills was held on February
27, ending a popular interest-deferral option for investors. While
interest on the bills was paid up front, it wasn't taxed until the year
the bills matured, enabling investors to defer the tax to the following
year. The remaining T-bill options, 3- and 6-month varieties, limit
this interest-deferral option.
OFFICE
MAX TO SELL INSURANCE – It seems that everyone sees selling insurance
as retail nirvana. The latest to join the chase is OfficeMax, which will
offer a suite of small business and professional insurance policies from
ePolicy through OfficeMax.com and
promote its insurance services at nearly 1,000 nationwide stores.
MINIMAL
IMPACT? – A Bear Stearns life insurance analyst, Andrew Kligerman,
is predicting that estate tax reform will have a minimal impact on the
life insurance industry. For one thing, he feels that a compromise
resulting in an estate tax exemption of $5 million to $7 million is more
likely than outright repeal of the estate tax. Mr. Kligerman also
believes that large life insurance policies will continue to be sold for
succession planning, to create liquidity in an illiquid estate and as a
wealth-creation tool.
BLENDED
HEALTH CARE – The MedAmerica Association is billing its new health
care as being capable of saving clients up to 60% on premiums. The
plan blends low contracted rates for minor medical expenses with a Major
Medical fully insured plan for the major or catastrophic claims.
Sounds good but...
INSWEB
SUSPENDS HEALTH QUOTES – InsWeb has temporarily suspended online health
insurance quoting due to the decision by eHealthInsurance, formerly the
company's exclusive provider of online health-insurance quotes, to unilaterally
terminate the relationship. eHealthInsurance has filed suit alleging
InsWeb failed to perform its obligations under their agreement. Of course,
InsWeb disagrees and believes they will soon find an alternative health
outlet.
INSWEB
AND ALLSTATE – Undaunted by the loss of their health insurance carrier,
InsWeb continued to expand its P & C carrier base with a two-year agreement
with Allstate to market its auto, homeowners, renters and condominium insurance
products online. Customers who access Allstate through the InsWeb site
will also have access to the sales and service of approximately 13,000
local Allstate agents. Allstate plans to migrate to providing instant,
online quotes and sales on the InsWeb site sometime in 2002. |
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