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April 1, 2001 Edition
Extra! Extra!
Bring Your Practice to the Next Level with Referrals

FSOnline is pleased to tell you about an event that, regardless of your current success, will take you to an even higher level.  Bill Cates, America's Referral Coach(TM), is hosting his next Unlimited Referrals Boot Camp this May 4-5 (near Baltimore, MD).  A recent graduate reported, "The Referral Boot Camp was the best program I have ever been to that has had a direct bottom-line result.   I got 30 referrals in the first month after the Boot Camp. It is awesome!"...Ken Carter, Principal Financial Group.  (See a referral strategy from Bill in the Marketing/Tax Section.) 

FSOnline subscribers qualify for the $200 Preferred Client Discount. To learn more about this event, go to
www.ReferralCoach.com/bootcamp.html or call Referral Coach International at 800-488-5464.

Industry News
NASDAQ NEWS – The Nasdaq Stock Market is reportedly moving closer to a possible future stock offering.  With a recent $240 million investment by Hellman & Friedman LLC, 73% of Nasdaq is now owned by more than 2,900 investors, primarily the NASD's largest members and market makers, as well as some institutional firms.  The NASD owns the remaining 27%.  In other news, Nasdaq has agreed to buy 58% of Easdaq, the struggling Brussels-based bourse, adding Europe to Nasdaq's U.S. and Japan operations.

MERGER COOL DOWN – According to Conning, "there are two dominant and divergent M&A trends developing: one is toward consolidation and convergence and the other is on merger and acquisition."  Activity is likely to intensify in convergence and consolidation, but industry leaders are under new pressure to "demonstrate that a merger or acquisition will deliver immediate benefits."  The total number of transactions declined from 468 in 1999 to 293 in 2000...the lowest number since the 221 in 1994.  The complete study can be purchased at http://www.conning.com.

ON THE OTHER HAND – German insurance giant Allianz has confirmed reports that it is in merger talks with Dresdner Bank, Germany's third-largest bank.  If successful, such a merger would create one of Europe's largest financial groups.

ZURICH AND FARMERS – After poor 2000 earnings, Zurich, blaming poor financial markets, unexpected additions to reinsurance reserves and large bad weather claims, predicts another bad year for 2001.  Divestments and the "demerger" of non-core reinsurer Zurich Re should "get the group back on the profit growth path by 2002."  Meanwhile, Zurich sub Farmers Insurance struck a strategic alliance with Bank of America to offer integrated banking and insurance services.  Farmers' agents will provide advice-based insurance services at selected Bank of America banking centers and market Bank of America products and services to their customers.

WHO DO YOU SUE? – The American Association of Health Plans (AAHP) is launching a major ad campaign to convince the public and, more importantly, key lawmakers that lawsuits are not the way to resolve healthcare disputes.  It proposes instead that independent doctors decide through an external review process.  AAHP will spend about $1 million on the effort.  Despite the AMA's opposition to granting "a shield of immunity" to health plans, a recent poll indicated that 75% of physicians preferred an appeals process to litigation.

SPEAKING OF LAWSUITS – In an arbitrated settlement, BlueShield subscribers in Washington State who paid for visits to chiropractors, massage therapists, naturopaths, acupuncturists, and nutritionists are eligible for part of a  $30,400,000 settlement. It is not clear if this is before or after the attorney fees.
 

TheMarch 2001 issue of RiskTutor’s Online Underwriting Newsletter is now available at www.risktutor.com.

This month’s topic is Stroke

Find out:
  • Who has them
  • Risk Factors
  • How it is diagnosed
  • How it is treated
  • Essential underwriting questions and guidelines for screening cases.
Also learn about an exceptional web site that provides a personal management system for lowering your risk of heart disease and stroke.

RiskTutor, Inc.
Interactive Underwriting Solutions 
www.risktutor.com
818-591-3882 

FULL-SERVICE MODEL – According to a new report from Meridian Research, online brokerages must add banking services in order to survive.  Such a strategy is ideal "to strengthen customer relationships and improve the stickiness of their sites.  It also reflects a consumer preference for convenience and a shift back toward a full-service model."

VIATICALS RULED SECURITIES – An Oklahoma district court has ruled that viatical investments are securities under state law.  If this ruling holds, it will provide a legal precedent for other states to put the sale of interests in life insurance polices under greater scrutiny.

PRUDENTIAL PLC AND AG – This all-stock deal that was originally valued at $26.5 billion is now a $19.7 billion deal.  The plunge resulted from Pru's stock taking a beating caused by the perception that Pru was overpaying for American General.  Speculation that another bidder might appear is just that.  Most observers feel that another bid is unlikely since few could afford the deal and AG had already shopped itself for a year. The deal is turning out to be a small premium for AG stockholders, but they will probably still approve it. According to British newspapers, AG CEO, Bob Devlin, could receive $150 million by cashing in his shares and options.

DOT COM DEMISE – HomeCom of Atlanta sold its Internet banking operations to Netzee for a net (no pun intended) of approximately $275,000 and announced that it has decided to wind down its operations.

BASKETS OF STOCKS – While the SEC is analyzing whether the portfolios of stocks individuals can customize through Web-based broker-dealers should be regulated as mutual funds, no decision is expected anytime soon.  This despite loud concerns voiced by the mutual fund industry about these so-called "do-it-yourself" mutual funds.

HOME OFFICE MERGER – The Home Office Life Underwriters Association (HOLUA) and the Institute of Home Office Underwriters (IHOU) will merge as the Association of Home Office Underwriters (AHOU). The prior associations were both created in the 1930's and include medical directors, actuaries, agents and brokers.

Extra! Extra!
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a 20% FSO Discount!

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o Create lists right on your PC with unlimited usage. 
o Find all prospects down to 1/10 of a mile radius. 
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o Search by geography or demographics. 
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Visit ThinkDirectMarketing.com to learn more. Be sure to use promo code TDMEFSO to get your FSO discount! 

Marketing/Tax Update
GET MORE REFERRALS NOW – If you want more high-quality referrals, make sure you know who you serve the best, and who serves your practice the best.  Develop your Ideal Client Profile.  Type it up on your letterhead and give it to your clients and Centers of Influence.  Seeing this profile in writing will stimulate their thinking and will help you secure the right referrals for your practice.  For more referral tips like this, subscribe to Bill Cates' free e-mail newsletter at ReferralCoach.com.

SNEAK ATTACK ON INSIDE BUILD-UP – On March 29, 2001, House Ways and Means Chairman Bill Thomas held a meeting to consider estate tax repeal legislation.  According to the National Association of Insurance and Financial Advisors (NAIFA), at this meeting, Chairman Thomas was to propose swapping the estate tax for a capital gains tax and a tax on the "inside build-up" in life insurance policies.  We were not able to get a complete understanding of the situation by press time, but we should hear more soon.  We suggest you monitor the NAIFA site at http://www.naifa.org for updates and actions you can take to help prevent this debacle.

ROLE OF HEALTH BENEFITS – In a recent survey commissioned by Consortium Health Plans, almost two-thirds of employees surveyed indicated a willingness to pay extra for key services, such as prescription drug benefits and the possible costs associated with a patient's bill of rights.  In addition, over 80% responded that health insurance has become a major factor in their decision to accept a job and 45% would prefer better health benefits to a pay increase.

DRUG COSTS RAISE MED SUP COST – According to Weiss Ratings, "the soaring cost of prescription drugs dramatically boosted premiums for Medicare supplement insurance policies from 1998 to 2000."  The average increase in premiums for the three Medigap plans covering prescription drugs was more than double the average increase for plans that do not cover drugs.

ERISA SUPREME – The Supreme Court ruled in a Washington state case (Egelhoff v. Egelhoff) that when state law is in conflict with federal ERISA requirements, the federal law reigns supreme.

STATE FARM FUNDS – State Farm is now offering its own family of funds, appropriately named State Farm Mutual Funds.  The company is responding to customer requests for more financial service products, and the move follows the opening of State Farm Bank. "Our goal is to serve our customers with one-stop financial services."

ALL NEWS IS BAD NEWS – It sure seems that way in the financial arena.  We just report what we read, so remember Marco Polo's admonition, "Believe only half of what you see and nothing that you read."  Best advice for tough times...continue doing what you have always done to acquire customers and control your expenses...that is, "Keep your head up and your overhead down!"
 

FREE MARKETING NEWSLETTER

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LTC TAX BREAK – The Health Insurance Association of America (HIAA) has launched an advertising campaign to support tax relief for long-term care purchasers.  The ad campaign points out a year's stay in a nursing home averages around $50,000, but can be double that in major cities.

SOOTHING NERVES – New ad campaigns by firms such as Fidelity, Schwab and Merrill Lynch are designed both to soothe nervous investors and to bolster the public's perception of the role investment advisors and brokers play in the investment chain.  Not much talk of day traders anymore! 

DEFINED CONTRIBUTION HEALTH – According to the Employee Benefit Research Institute (EBRI), many employers are considering, but not yet embracing, "defined contribution" health benefits.  With health care costs on the upswing, employers are increasingly interested in approaches to health benefits that shift the responsibility for payment and selection of health care services from employers to employees.

AUDIT RATES – IRS Commissioner Charles Rossotti states that the IRS is aiming to stabilize the level of audits and other tax compliance activities "at or slightly above current levels."  Rather than return to higher audit levels, the agency plans to modernize business systems to increase the effectiveness of such programs as the computer matching of tax returns with documents filed by employers and financial institutions reporting wages, interest, dividends and other income.

PALM PRU – Prudential Retirement Services will enable Palm-handheld computer users to move money between funds, change their contribution allocations, and rebalance their retirement accounts.  We suggest that if your retirement account is so volatile that you feel compelled to change allocations "on the fly," you: a. Need to diversify and b. Need professional help.

AFTER THE FALL – In an address to the National Press Club, Vanguard Founder John Bogle warned of the challenges the mutual fund industry faces in an environment of weaker equity returns.  Among them are reining in the "numerous and substantial" fund costs, a return to a longer-term investment orientation and making fund management a higher priority than fund marketing.  

AMERICAN SKANDIA – According to Variable Annuity Research, this Swedish company was the top dog in variable annuity sales for 2000.  However, it is cutting its U.S. workforce by 13% citing "the continuing turbulence and pullback of the stock market."

HIGH ROLLERS – Web-based wealth manager myCFO Inc. has raised $90 million to create an online service for the rich. Started by Netscape founder Jim Clark, the privately-held myCFO claims 310 clients with a combined net worth of $44 billion and hopes to capitalize on the rising number of wealthy households and the "inheritance wave."  Their statistics show households with a net worth of $5 million or more grew to from 90,000 in 1994 to 590,000 in 1999.