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May 1, 2001 Edition
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Industry News
SWISS RE PURCHASES – Swiss Re announced that it is acquiring Southwestern Life, the Dallas-based insurance holding company, for $168 million in order to expand its U.S. life and health insurance business.  Swiss Re is also buying Conning & Co., an asset manager and equity research company, from MetLife.  MetLife obtained Conning when it acquired GenAmerica Corp. last year.  Terms of the Conning purchase were not disclosed.

NAIFA'S NEW CMO – The National Association of Insurance and Financial Advisors (NAIFA) has named Len Brevik its Chief Marketing Officer and VP of Business Development.  Formally with IIAA, he spearheaded a collaborative effort to develop an "e-Blueprint for e-Commerce," a strategic Internet distribution model for P&C agents.
 
PRIVACY MAILINGS – Expect a lot of mail between now and July 1.  That's the deadline for U.S. financial services companies to comply with the government's new consumer privacy protections regulations.  Estimates are that the average, middle-income household will receive up to 15 separate notices.  While there may be a strong tendency to trash the notices, you might want to respond if you hope to keep your financial information out of the hands of telemarketers and others.  You can "opt out" of having your records shared or sold, but you will probably have to call a toll-free number or send a return mailer.  If you do not respond, the assumption is that you have agreed to the dissemination of personal data.  By the way, the notices are said to be written in Greek or, at best, gibberish.

CONSECO MOVES – The struggling Indiana life insurer posted a nice operational gain last quarter, but is reportedly considering moving about 2,000 jobs (14% of its workforce) from the U.S. (Indiana) to India.  The move could save the company up to $60 million.  Well, at least it isn't China and let's hope they aren't moving policyholder service.

GDP MOMENTUM – The U.S. gross domestic product gained surprising momentum in the first quarter, increasing at a stronger-than-expected 2% annual rate, up from 1% in the last quarter of 2000.  Reason: stronger consumer spending.
 

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METLIFE INDEPENDENT DISTRIBUTION NO LONGER – In a move designed to significantly increase its presence in independent brokerage distribution, MetLife is combining its brokerage operations with the former General America.  The unit will operate as GenAmerica Brokerage, a MetLife affiliate headquartered in St. Louis.  Products offered will be those manufactured by GenAmerica, MetLife and New England Financial.

CORPORATE BENEFITS – A recent survey by Hewitt Associates indicates that recent economic woes have had little impact on the benefits that companies provide to help employees.  In fact, the percentage of companies offering these types of work/life benefits actually increased in 2000.  Companies may not be seeing the "dip" in the economy as a chance to cut back on the perks they offer their employees, but rather as an opportunity to gain a competitive advantage in a tight labor market.  The programs that experienced the greatest growth over the past year in terms of the number of businesses offering them include on-site personal services, group purchasing discounts (auto and home insurance were the top perk in this arena), personal/professional growth programs and financial education/planning.  More traditional work/life benefits such as childcare, eldercare and flextime also grew.  Interestingly, 43% now have fulltime casual dress.  Additional details are available and/or copies of the study can be purchased for $100 at http://www.hewitt.com.

UNITEDHEALTH AND AARP – The No.2 U.S. health insurer tightened its relationship with AARP by adding a 5-year contract, worth $350 million per year, to manage the pharmacy services for AARP.  Through the AARP Health Care Options program, UnitedHealth currently provides Medicare supplement and hospital indemnity insurance to 3.6 million people.

DYING FUNDS? – In 1999, there were just four Internet mutual funds.  By early 2000, there were 40.  In 2001, with the "death" of many Internet stocks, the Internet funds created to cash in on the dot-com euphoria are struggling.  Three have already liquidated and others are changing their names in an effort to distance themselves from Internet investments.  On average, Internet funds are down 27% for the year, compared to a 7% average decline for mutual funds overall.  Even more troubling is their inability to attract new cash.  The most optimistic prediction has half of the 40 Internet funds surviving.

AON SPIN OFF – Aon will spin off its insurance underwriting operations, concentrating instead on its brokerage operations, much of which consists of the former Alexander & Alexander it bought in 1997 and which is second only to Marsh & McLennan in global insurance brokerage.  The new firm, Combined Specialty, which would rank as a medium-sized U.S. insurer with about $2.2 billion in revenues, will be spun off to existing shareholders from Aon's five major underwriting units, which specialize in health, accident and warranty coverage.

JURY SUPPORTS UNUMPROVIDENT – A Massachusetts jury returned a verdict in favor of UnumProvident's subsidiaries in a class action suit on behalf of more than 33,000 brokers.  The suit claimed breach of their contracts following the acquisition of Paul Revere by Provident, which is a predecessor to UnumProvident.  It claimed that Paul Revere breached its contracts with the brokers who sold individual disability income policies when it changed the commission schedule on premium received.

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Marketing/Tax Update
NAIFA'S FINANCIAL FORUM – The 2nd annual Financial Forum sponsored by the Division of Financial Advisors and Financial Planning Magazine was one of the best agent meetings we have attended in quite some time.  In addition to the main platform speakers, there were 30+ sales-oriented workshops.  If you or your agency are transitioning from product sales to a more financial planning-oriented practice, don't miss next year's program in Dallas.  By the way, independent agents can dramatically grow revenues from customers if they address the non-insurance issues of their clients, particularly business owners.

TAX TALK – With President Bush conceding that he will have to compromise on his tax cut plan, it's now up to House and Senate negotiators to hammer out differences between the budgets each chamber passed.  With a budget resolution in place, the Senate can then begin work on its version of tax legislation.

DI, THE FORGOTTEN NEED – According to a survey by the Consumer Federation of America (CFA) and the American Council of Life Insurers (ACLI), 82% of U.S. workers either have no long-term disability income coverage or believe their coverage is inadequate.  CFA and ACLI have prepared a free brochure, Long-Term Disability Income Insurance -Financial Protection for You & Your Family, to help people understand this most misunderstood product. The brochure is available on CFA's Web site, http://www.consumerfed.org, and on ACLI's Web site, http://www.acli.com.

SELLING "ABOVE THE LINE" – Perhaps one reason DI is the forgotten need has been financial advisors' perceived difficulty in selling the product.  Jim McCarty, one of the most successful DI salespersons in the country, was a speaker at the recent NAIFA Financial Forum.  His concepts are simple and effective and he actually did "write the book" on selling DI.  If you want to help your clients and make some money, we recommend you buy his book.  See http://fsc.fsonline.com/fsj/mccarty.html for details.

GROUP DI UP – According to LIMRA, and perhaps indicating more awareness for this "forgotten need," premiums for group disability sales climbed 6% in 2000.  Fully-insured LTD sales increased 14%, while ASO sales declined 35%. See http://www.limra.com for details.

SILVER LINING – According to a study by John Hancock, "despite the explosion of tools and information, most 401(k)-type plan participants remain fundamentally unprepared to manage their retirement portfolios."  Hopefully these individuals will seek professional advice from financial advisors.  It is also likely that the surging stock market over the past decade may have hidden the problem.  An Investment News editorial warns, however, that the "bear market may be too short to teach a lesson" about risk tolerance...to advisors and their clients.  Now is a good time to try to help your clients manage their expectations of securities and practice sound asset allocation.
 

BUSINESS PRIORITY PLANNING REVIEW

If you want a great tool to help you get more sales from your business clients, check out this new approach piece from LUTC's Virtual Sales Assistant (VSA).  A sample can be found at http://www.lutc.com/bppr.pdf.  The Business Priority Planning Review was developed by the creators of the Business Needs Analysis (BNA) as a successor for that product.  Published by Pictorial for nearly 20 years, the BNA is no longer available.  The system and complete instructions are available within the VSA located at http://www.lutc.com.

MARGIN CALL CALCULATOR – In an effort to help investors avoid getting stung by the dreaded margin call, the SEC has launched a Web-based margin calculator.  Check it out at http://www.tradeworx.com/sec/cgi-bin/tutorialmargin.cgi

STILL THE SWISS ARMY KNIFE – After hearing Ben Baldwin, one of the founders of modern financial planning, talk at the NAIFA Financial Forum, we are further convinced that if you had but one financial product to offer, it should be variable universal life.  Properly used, it is a splendid financial tool.  One of Ben's points for the product is the fact that in many cases the annual pure cost of insurance can be less than the tax cost of owning a mutual fund.

HANCOCK'S eSWISS ARMY KNIFE – John Hancock has launched its first Internet-based variable universal life insurance product, called eVariable Life.  It is available through the "Buy Direct" section of Hancock's website (http://www.jhancock.com).  According to Hancock, the site makes variable universal life easy to understand on the Web and "that is what's kept our competition from introducing this product so far."

CAREGIVERS – According to a MetLife study, employees who care for elderly or sick relatives with long-term care insurance are twice as likely to stay in the workforce as those caring for relatives without it.  Done in conjunction with the National Alliance for Caregiving and LifePlans, the survey also found that the presence of insurance allows for less stress and less job "flight."  Also from MetLife, there is a very useful 28-page booklet (PDF only) called Resources For Caregivers at http://www.metlife.com/Business/Images/resource36.pdf.  An additional "tidbit"...the 1999 MetLife "Juggling Act" Study found that caregiving costs individuals about $650,000 over their lifetimes, in the form of wages, as well as social security and pension contributions, that are lost because they take time off, leave their jobs entirely or experience compromised opportunities for training and promotions.

DON'T BOTHER TO CALL – A recent four-day Treasury Department study found that taxpayers have about a 60% chance of getting through to an IRS official when they call.  Perhaps those that don't get through are the lucky ones.  The study also found that IRS officials gave the wrong answer 47% of the time, even though the questions asked were drawn directly from an IRS list of frequently-asked questions.

SPEAKING OF WHICH – According to the Kiplinger Tax Letter, momentum is starting to build for income tax simplification, with killing the alternative minimum tax being the first priority.  If the AMT isn't repealed or reformed this year, any income tax cuts will swell the ranks of middle-income taxpayers subject to the AMT.  Other targets for later simplification include the capital gains tax calculation and all of the phaseouts on a variety of tax benefits.  If IRS officials give the correct tax answer only about half of the time, it sounds to us like tax simplification may be long overdue.