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August 1st, 2000 Edition
Extra! Extra!
ESSENTIAL UNDERWRITING RESOURCES (No Strings Attached!) – RiskTutor offers all agents and their support staff the following underwriting resources at no cost and with no strings attached:
  • Monthly Online Newsletter:  RiskTutor's acclaimed newsletter provides essential underwriting information on key medical problems.  The July 2000 newsletter features "Lupus."
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Industry News
E-DISASTERS – According to an Assurex (http://www.assurex.com) survey, many companies are not prepared to handle e-commerce and e-communication risks and can expect to spend six- to seven-figures recovering from e-disasters. Most common e-risks: (1) business interruptions caused by hackers, cyberthieves, viruses, and internal saboteurs; (2) litigation stemming from employees' inappropriate e-mail and Internet use; (3) claims that products or services advertised on the Web fail to deliver; (4) Web-related copyright and trademark lawsuits; and (5) patent infringement claims.

RACE-BASED LAWSUITS – Both Prudential and MetLife have been hit with lawsuits charging them with racial discrimination in the sale of insurance policies.  Prudential acknowledges that it had used race-based underwriting in the past, but stopped the practice in the 1950s.  MetLife denies the allegations.

FEEDBACK – The SEC is receiving mixed feedback on its proposed plan to build a public database of federally-registered investment adviser firms.  While most firms welcome the database, there is concern being registered about the amount and type of information that would become available to the public online.  Current plans call for the database to include advisors' educational background, experience and disciplinary records, as well as what the firm charges for its labor, what the firm discloses regarding potential conflicts of interest, what the brokerage practices are and how "hot" IPOs are allocated.

STATE FARM AGENTS TO SELL FORTIS HEALTH POLICIES – State Farm, which does not normally sell other companies' products through its agents, said it would offer individual medical insurance policies underwritten by Fortis. With State Farm's 16,000+ agents who serve about 67 million customers, the move should really boost the Dutch/Belgian company's health insurance sales in the U.S.

CONCORDE CRASH COST - Based on the SwissAir crash off the coast of Canada in September 1998, insurers face up to $350 million in claims from the Air France Concorde crash. The SwissAir crash killed all 229 passengers on board and cost   $750 million, with settlements averaging about $2.4 million per passenger. The plane itself was insured for about $30 million.

DONE DEAL – In a deal valued at $7.7 billion, ING has agreed to acquire Aetna's financial services and international units.  The remaining parts of Aetna, including its healthcare business, will be spun off into a new Aetna, Inc.

EXCHANGE NEWS – The NYSE announced that later this summer it will become the first U.S. equities exchange to offer free "real-time" data through http://www.nyse.com.  Future plans include offering automatic execution of orders of 1,099 or fewer shares through what will be called NYSeDirect.  On the international front, the London and Frankfurt exchanges are planning to merge and are said to have held preliminary discussions with Nasdaq about joining the merger.

QUOTESMITH REPORT – On the strength of its big ad campaign, Quotesmith appears to be making progress towards profitability...net loss for the second quarter of 2000 decreased to $3.6 million, compared with a net loss of $9.1 million for the first quarter. They have averaged about 3,500 life and 325 health paid policies per month for the first six months of 2000. A very important stat is that operating costs per paid policy declined to $151 in the second quarter vs. $241 in the first quarter of 2000.

SUGGESTION? – While many brokerage general agencies provide "product comparison" services on the Net, none are as robust and as inclusive as Quotesmith's. Sure would be nice if a major association could develop a shopping tool comparable to Quotesmith's for use by all their members and maybe even the public.

PRU E-BENEFITS – Prudential has made a significant investment ($69 million) and strategic agreement with RewardsPlus, a web-based benefits firm, to provide Prudential's customers with an improved payroll deduction engine, a wider array of products in a managed choice model, a new web site and product delivery platform, and enhanced service capabilities. Products will include vision coverage, managed dental, legal assistance, roadside assistance, and home security. In addition, selected products and services from other leading companies will be available through RewardsPlus to Prudential clients. RewardsPlus will also be licensed for Prudential's group life, disability, long term care, property and casualty and other Pru products.

900,000+ – That's the number of Medicare HMO recipients expected to lose their coverage as their HMOs pull out of the Medicare program.  This represents nearly one-sixth of the 6.2 million Medicare recipients in HMOs.  They now have until January 1 to enroll in another managed-care plan (if one is available in their area) or return to Medicare's original fee-for-service plan.

TRANSCENDENTAL MEDITATION – Our neighbors up north may have a partial solution to our medical care problems. A Quebec study published in the American Journal of Health Promotion suggests that people who practice the Transcendental Meditation technique are healthier and need less medical care...this could save Canada's health system billions of dollars every year. The only glitch we see is that the entire country would need to participate in a "Think Healthy" TM program.

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Marketing/Tax Update
TAXING TIMES – In 1999, the GOP passed a single tax-cut measure of large proportion, which was promptly vetoed.  This year, many of the elements of that single measure have been passed individually, so that we now have bills to repeal the estate tax, eliminate the so-called marriage penalty tax, repeal the 1993 tax increase on Social Security benefits, and to increase the ceilings on contributions to the full spectrum of qualified retirement plans making their way to the President's desk.  It's anyone's guess as to which, if any, of these measures will become law.  The only thing we can be certain of is that the political games are well underway and what is best for taxpayers will take a back seat to perceived political advantage.

MIDDLE CLASS MARKET – We've always felt that the middle-income market has been an unappreciated market by planners and companies alike. The Middle-Income Business Models task force, a project sponsored by the National Association of Personal Financial Advisors, apparently agrees.  The committee plans to release its findings soon, but task force member Jill Gianola, who has worked in the middle-income market for five years, says, "It’s a niche you can drive a truck through."

NURSING HOME COSTS – According to a recent MetLife study, nursing home costs vary widely from region to region, but the average is now $153 per day...Manhattan is the costliest at $295 per day for a private room, while a rural Minnesota area is the lowest at $90. The average home health care aide was $16 per hour nationally, with a high in Hartford, CT of $24 per hour and a low in San Antonio, TX of $12.  Since the average nursing home stay is 2-1/2 years, a family can expect to spend an average of $139,500 per person requiring nursing home care. For a complete geographical list, go to 
http://www.insurance-portal.com/nhcosts.htm.

NEW SPLIT DOLLAR TECHNIQUE – In the June 2000 issue of Broker World, Neal Webster describes a new split dollar technique with the primary advantages of never having to terminate a split dollar agreement due to high economic benefit costs and not requiring gifts when split with an irrevocable life insurance trust.  For more information on this split dollar technique, you can e-mail Neal at dierich1@yahoo.com or call him at (816) 561-3335.

WHICH JOB? – Would you prefer a job that pays $200,000 per year, and nothing if you are disabled and nothing when you retire...or would you rather be paid $180,000 and receive $120,000 per year if you are disabled and $100,000 per year when you retire? Adaptation of an idea by Howard Wight from legendary sales guru Burt Meisel. Thanks, guys.

E-COMPETITION – The Internet now has over 20 million sites and has been described as a "Take One Free" card holder with 20 million slots. How will you get people to visit your site? Simple, continue doing your traditional referred lead prospecting.
 

MOTIVATIONAL HELP – Here's a great tip for agencies or anyone with a support staff. Subscribe to the one of great publications from DailyInbox (http://www.dailyinbox.com), the largest motivational and inspirational e-mailer on the Net, and post one of their publications on your bulletin board every day. Our personal choice is Quotes from the Masters at http://www.dailyinbox.com/qftm.

W-2 DISCLOSURE – The House voted to require that workers' annual W-2 tax form include how much the employer pays in Social Security and Medicare taxes in order to help employees better appreciate amounts paid by their employers on their behalf.  The measure now goes to the Senate.  Sounds like a good idea to us.

CRITICAL CARE INSURANCE – According to Bob Littell, the Atlanta financial services guru, look for critical care insurance (CCI) to become a lot more popular in the U.S. The product, said to have been invented in South Africa by the brother of famed heart surgeon Christian Barnard, covers "modern medical miracles offering life-saving but expensive treatments and procedures." Although it is just appearing on the "radar screen," look for BGA's to sell more CCI in the next few years. See the July, 2000 Broker World for details.

SUMMER PLANNING IDEA – From The Kiplinger Tax Letter:  If your child has a summer job, consider making a contribution to a Roth IRA on his or her behalf.  You can make a gift up to the amount of the child's earnings (not to exceed $2,000) to a Roth IRA for your child, which can then develop into a nice "nest egg" over time and receive tax-advantaged treatment.

TRUSTWORTHINESS – A Zogby America poll of 1,035 adults showed that about 1/3 of those polled said they did not trust insurance salespeople to do an adequate job and to treat them fairly. The remaining 2/3 were split about equally between those who felt that insurance salespeople could be trusted and those neutral on the question. Young people and females were significantly more likely to trust insurance salespeople...proving that there is hope for the younger generation and, of course, that females are just plain smarter than males!

IIAA'S BIG "I" MARKETS – The Independent Insurance Agents of America's (IIAA) Big "I" Markets program, an interactive, Internet-based, specialty and niche market-access program, has been launched. This innovative association service is part of the Big I's for-profit subsidiary and provides members an Internet-based conduit to a product portfolio of specialty, niche, new/unusual and program coverages. Currently operating only in New Jersey, products available are automobile extended warranty, excess workers' comp, flood Insurance, excess umbrella, ocean cargo, etc.

MUTUAL FUND TAXES – A bill introduced in Congress would defer up to $3,000 in taxes on mutual fund capital gains distributions ($6,000 for couples) if investors automatically reinvest capital gains distributions directly back into their funds.  Payment of capital gains taxes would instead occur only after the investor sold the mutual fund.