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| SENATE HEARING
ON INSURANCE BROKERAGE – On November 16, the Senate held a formal congressional
inquiry into the commercial insurance brokerage industry. The hearing followed
recent allegations of collusion between insurance companies and brokers
that include bid rigging, kickbacks, and other abuses that have hurt large
corporate buyers of insurance. Among other things, the subcommittee focused
on the controversy over contingent commissions that some commercial brokers
obtain from some insurers, and inquired into whether this form of compensation
creates a conflict of interest that is not disclosed to the companies buying
the insurance. The subcommittee also explored whether the revelations of
wrongdoing suggest any need for altering the current regulatory framework
to promote greater accountability among industry players. More information
on the hearing is available here.
BROKER DISCLOSURE BUT
WITH INCENTIVE COMPENSATION - The Independent Insurance Agents &
Brokers of America (the Big "I") testified before a Senate subcommittee
in support of broker disclosure of incentive compensation arrangements,
the continued use of legal, longstanding sales incentives, and the need
to preserve, but reform and modernize, the state-based insurance regulatory
system. Spokesman for the "Big I" distinguished between placement service
agreements (PSAs) and contingent commissions — a crucial distinction, because
PSAs compensate brokers up-front for the placement of business based on
volume, whereas contingent commissions are contingent on a number of factors
and paid on the back end. Contingent commissions are a legal, legitimate
form of compensation to reward excellent sales performance. Sales incentive
programs are a legal and legitimate tool used in nearly every industry
to reward performance, including those that also rely on commission payments,
from refrigerators to cars, and homes to business equipment, compensation
that rewards a sales force for excellence is sound business practice.
NAIFA RESPONDS - The
National Association of Insurance and Financial Advisors (NAIFA) applauded
the efforts of lawmakers, state regulators and state attorneys general
who gathered on Capitol Hill to address reported insurance brokerage abuses.
"We want to help consumers make informed buying decisions," said David
F. Woods, CLU, ChFC, LUTCF, NAIFA's chief executive officer. "We have always
supported disclosure of the relationship between the agent and the company,
and the total cost of putting a policy on the books during the buying process.
Knowing the total cost of the insurance is most helpful to consumers."
NAIC MODEL LEGISLATION
- The NAIC's newly formed Executive Task Force on Broker Activities released
draft model legislation that would implement new disclosure requirements
designed to ensure consumers are provided the information necessary to
understand the manner in which brokers are compensated for the sale of
insurance products. Among the requirements contained in the draft model
legislation, brokers would be required to first obtain the insured's written
consent before receiving compensation from the insurer for the same transaction.
In addition, brokers would be required to disclose the amount of compensation
from the insurer and the method for calculating the compensation, including
any contingent compensation. In those cases where the contingent commission
is not known, brokers would be required to provide a reasonable estimate
of the amount and method for calculating such compensation. More
information is available at http://www.naic.org
AIA QUESTIONS NAIC BUDGET
SURPLUS - According to the American Insurance Association (AIA), the
excessive operating reserve, or surplus, called for in the proposed 2005
budget of the National Association of Insurance Commissioners (NAIC) is
unjustified. Testifying during the NAIC's hearing on its proposed budget,
AIA Senior Counsel Phillip Carson said, "If this proposed budget is approved
in its current form, the NAIC will have a surplus of just under $50 million
by the end of 2005. For what contingencies is the NAIC reserving this money?"
AIG SETTLES WITH SEC
– AIG has agreed to pay $126 million to settle federal criminal and regulatory
probes into whether it helped two companies fraudulently inflate earnings
(PNC Financial Services, Pennsylvania's largest bank, and cell phone distributor
Brightpoint). The settlement was announced after the Wall Street
Journal said that AIG chief executive Maurice "Hank" Greenberg is being
investigated by the U.S. Attorney's office in Manhattan for possibly manipulating
AIG's stock price in advance of AIG's acquisition of American General in
August 2001. AIG would have had to pay more in stock for American
General if its shares fell below a certain level and Greenberg is said
to have asked Richard Grasso, then head of the NYSE, for help in propping
up AIG's stock price.
HEALTH REGULATORS NEXT
FOR SPITZER? - New York Attorney General Eliot Spitzer attacked the
U.S. Food and Drug Administration and Health and Human Services for failing
to ensure that the drug industry publicly disclose negative results about
its drugs. Spitzer sued GlaxoSmithKline, which settled out of court earlier
this year when Spitzer charged the company with suppressing negative data
about Paxil. Spitzer announced, "From day one, when we announced the Glaxo
case, we have been saying, 'Where is the FDA'?"
EMPLOYEE-BENEFIT INSURERS
NEXT FOR SPITZER? - This is one busy man! BusinessWeek Online
reports that "New York's Attorney General now has employee-benefits insurers
in his sights." The article is available by clicking here.
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ZURICH EMPLOYEES PLEAD
GUILTY - Two executives at Zurich American pled guilty to misdemeanors
related to bid rigging in the insurance market. The two had been facing
felony charges, but agreed to cooperate with New York Attorney General
Eliot Spitzer's ongoing investigation. A New York state judge accepted
the pleas. Both face a maximum sentence of one year in prison.
SPITZER'S IMPACT -
Since Spitzer initiated his investigation into mutual fund trading in September
2003, companies that have settled with regulators have agreed to pay $1.17
billion in restitution to investors and $821 million in civil penalties.
They also have agreed to reduce their fees by $925 million over five years.
On another front, it's estimated that broker profits have been pushed down
25% since Eliot Spitzer launched his investigation into insurance industry
payments.
DI SETTLEMENT - UnumProvident
has negotiated a settlement agreement in response to a multistate market
conduct exam that uncovered problems with the company's handling of disability
insurance claims. Under the settlement, UnumProvident will reassess
in the neighborhood of 215,000 LTD claims processed since January 1, 2000
and will revamp its procedures for handling future LTD claims.
IN RESPONSE - Class-action
attorneys began recruiting UnumProvident customers as potential plaintiffs
through a website: http://www.bigclassaction.com.
UnumProvident, of course, is not alone on this website as a potential target
of class-action lawsuits.
NEW SCRUTINY - The
Washington Post reports that the SEC is opening yet another investigation
of the mutual fund industry, this time to determine whether brokerage firms
gave lavish gifts to mutual fund employees in exchange for business.
Gifts of more than $100 a year to an employee of an entity with which the
broker conducts business violate long-standing rules. Acceptance
of such gifts also raises questions as to whether conflict of interest
rules were broken.
CFO CONCERNS FOR 2005
– A Tillinghast survey of insurance CFOs reveals interest rate risk, market
consolidation and the implementation of enterprise risk management (ERM)
are key concerns for North American life insurance company CFOs heading
into 2005. Additionally, CFO confidence is down significantly from the
CFO survey in 2003 with respect to preparedness to address distribution
and expense issues. Respondents cited inadequate control over distribution
channels (41%), technology limitations (38%), resistant culture (35%) and
inadequate scale (31%) as obstacles to dealing with the top industry challenges.
INSURANCE INDUSTRY M&A
– Expect the investigations into alleged bid rigging between brokers and
insurers to trigger takeovers as players react to increased scrutiny and
higher compliance costs.
EXECUTIVE LIFE POLICYHOLDERS
ACTION - A number of former Executive Life Insurance Co. policyholders
announced the launch of the Executive Life Action Network (http://www.executivelife.org)
to help recover more than $4 billion in losses from the largest financial
fraud in California history. Credit Lyonnais and other defendants recently
admitted to criminally defrauding the U.S. government after a five-year
investigation into what the Department of Justice called a "massive fraud
scheme." A civil lawsuit filed by the California Department of Insurance
is scheduled to go to trial in February of 2005.
PBHG FOUNDERS BARRED,
FINED BIG BUCKS – This may be how all these cases should be handled.
Gary Pilgrim and Harold Baxter, the founders of PBHG mutual funds, agreed
to pay $160 million in restitution and civil fines and to be banned for
life from the securities industry to resolve allegations they facilitated
improper trading in the funds. The fines and restitution are virtually
unprecedented for individuals in civil cases. The company also had to pay
a $100 million settlement earlier this year.
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| BEN STEIN'S NATIONAL
RETIREMENT PLANNING WEEK - Continuing on its mission to address the
nation's retirement readiness crisis, the National Retirement Planning
Coalition (NRPC) launched its second National Retirement Planning Week
2004. The campaign is designed to heighten public awareness of the need
for individual retirement planning. Ben Stein, noted author, economist,
former presidential speechwriter, and actor/comedian, is again serving
as honorary chairperson and principal spokesperson. "It is critical that
every individual take the time to evaluate his or her situation now, and
sit down with a trusted financial advisor to develop a retirement plan."
RETIREMENT PERCEPTION
VS. REALITY - Two recent studies underscore the seriousness of individuals'
inaccurate perceptions of their retirement readiness. According to Allstate's
"Retirement Reality Check" survey, the vast majority (74%) of baby boomers
believe that they are somewhat or very prepared financially for retirement.
However, only 8% have completed ten basic steps for retirement preparation.
Genworth Financial's "Retirement Income Readiness Survey" also highlights
the discrepancy between perception and reality. It revealed that while
90% of respondents believe it is somewhat or very likely they will achieve
their retirement goals, 60% were surprised to learn that $1 million in
savings will only safely provide roughly $40,000 in annual retirement income.
MORE ON NATIONAL RETIREMENT
READINESS CRISIS – These facts should help strengthen your desire to
help your clients with their retirement plans:
-
Average life spans are increasing
- Once a married couple reaches the age of 65, there is a 97% chance one
of them will live to 75, a 72% chance one will live to 85.
-
Poor national savings rates
– 50% of all workers and 34% of workers age 55 and older report that their
total savings and investments, excluding the value of their homes, are
less than $50,000.
-
Unrealistic expectations for
Social Security – 90% of older Americans say they expect to rely on Social
Security as their top source of retirement income. Yet, in 2001 Social
Security supplied only 39% of retirement income for individuals 65 or older.
-
Decline of employer-sponsored
pension plans - The number of individuals covered solely by an employer-sponsored
defined benefit plan decreased from approximately 58% in 1981 to 12% in
2001.
-
No plans for retirement income
– 71% of workers do not have a plan to transform their retirement savings
into a steady stream of retirement income.
-
Inadequate retirement planning
- Prior to reaching retirement, 54% of current retirees had never thought
about how many years they would spend in retirement, and 43% had underestimated
the amount of time they would spend in retirement.
MEDICARE DRUG PLAN -
According to a Kaiser Family Foundation report, roughly two-thirds of elderly
Medicare participants will save money when Medicare's new prescription
drug benefit becomes available in 2006. Nearly a quarter, however,
will pay more for their medicine. More information on the report
is available here.
HSAs IN OUR FUTURE?
– As reported by National Underwriter, according to 'anonymous sources,'
the Bush administration "might propose eliminating the deduction employers
get for paying for employee health coverage" and, in return, propose other
tax breaks for businesses and promote proposals for new lifetime and retirement
savings accounts together with an expanded health savings account program.
STANDARD MILEAGE RATE
– The 2005 standard mileage rate for business driving will increase by
3 cents to 40-1/2 cents per mile, a record increase due mainly to the surge
in the price of gasoline.
PBGC DEFICIT NOW $23.3
BILLION – Well, it seems like we keep reporting increasing deficits
at the Pension Benefit Guaranty Corp. The deficit more than doubled to
$23.3 billion in fiscal year 2004, caused mostly by bankrupt airlines.
The agency, which is funded by corporate premiums, may need a taxpayer
bailout...see below.
NEED COMPREHENSIVE PENSION
- U.S. Senator Peter G. Fitzgerald (R- IL), following news of the record
deficit at the PBGC, issued a statement that to protect workers and taxpayers,
as well as companies that have fully funded their plans, Congress should,
at a minimum, do the following:
1) Amend the ERISA definition
of 'current liabilities.' Companies now are supposed to make sure that
their plans are 90 percent funded as a percentage of 'current liabilities.'
The trouble is that the definition of "current liabilities" is a political
one, not an actuarial one, and even 100 percent of current liabilities
is an amount far less than that needed to pay all benefits.
2) Amend the corporate tax
code to provide incentives for employers to put more money into pension
funds, in good times, than is technically required.
3) Make it more difficult
for employers to terminate their pension plans when they file for bankruptcy.
CONFUSION IS THE NORM
IN LTC - Though the cost of nursing home care now averages $56,000
a year, according to a fact sheet from the National Governors Association
(NGA), the overwhelming majority of seniors don't purchase the insurance
that could help them avoid such a financial burden. So says a recent study
by Bankers Life and Casualty Company. Some 60% of seniors believe Medicare
will cover long-term care costs. In fact, Medicare usually covers only
100 days of skilled nursing care and only if it follows a hospital discharge.
It does not provide for extended community or institutional care.
KEMPER LIFE NOW CHASE
INSURANCE - Kemper Life will begin its second century of business with
the name Chase Insurance, reflecting its new role as the insurance arm
of JPMorgan Chase. The insurance company that today is Chase Insurance
began doing business in 1905 as part of the Kemper Life Companies and became
part of Zurich Life in the 1990s. Bank One purchased several Zurich Life
companies in 2003, changed the name to One Life. Bank One itself merged
into JPMorgan Chase in July of 2004.
EXECUTIVE PAY REFORM?
- Calpers, the biggest U.S. pension fund and certainly the one with the
most active board, put corporate boardrooms on notice that it plans a crackdown
on executive compensation, as well as on hedge funds. Board members oversee
the $166 billion California Public Employees' Retirement System.
LIFE INSURANCE ACTIVITY
OFF 1.9% - Applications for life insurance in North America declined
-1.9% in October year-over-year, marking flat to declining activity for
nine of the last ten months of 2004. 2004 year-over-year declines have
been relatively quiet. Year-to-date, North American applications were off
slightly at -1.4% versus the same period last year; down -1.5% in the U.S.
More at http://www.mib.com
ING SELLS LIFE OF GEORGIA
TO JACKSON NATIONAL - ING will sell its Atlanta-based unit Life of
Georgia to Jackson National Life for about $256.8 million. Jackson National
Life is a unit of Britain's Prudential Plc. About 570 Life of Georgia employees
will be affected by the sale.
DONATING TO A CHARITY
– If you or your clients plan on donating to a charity before year
end, you might want to take a look at the BBB's Wise Giving Alliance. The
Alliance reports on nationally soliciting charitable organizations that
are the subject of donor inquiries. These reports include an evaluation
of the subject charity in relation to the voluntary BBB charity standards.
Check out specific charities at http://www.give.org/.
SETTING YOURSELF ON FIRE
AND OTHER INCREDIBLE THINGS PEOPLE DO WHILE COMMITTING INSURANCE FRAUD
- People may think they're being clever when they try to cheat insurance
companies, but often they end up making mistakes that get them caught,
injured and sometimes even killed. Here are a few "lulus" from Progressive.
-
Take the case of the motorcyclist
who wiped out and, while lying on the side of the road with a ruptured
spleen, had the presence of mind to call 1-800-PROGRESSIVE to buy coverage.
What he didn't know was that a witness who saw the accident also heard
him make the call.
-
In another case, a couple's
car caught on fire. While the husband was on the phone with Progressive
buying a policy, his wife was overheard yelling in the background that
the car was about to explode.
-
Some people figure the easiest
and quickest way to collect insurance money is to destroy their car by
setting it on fire. Not necessarily. Consider the case of two brothers
who were hired to set a car on fire. They doused it with gasoline, and
to make sure the vehicle would be completely destroyed, they decided to
throw in a pipe bomb. The bomb exploded, setting one of the men on fire.
He was likely killed instantly from the explosion, but his brother, not
realizing that, rushed to extinguish the flames and ended up catching on
fire. He ran toward a nearby highway for help and flagged down a state
trooper who had come to investigate the black cloud of smoke. The man told
the trooper what he and his brother had done and then, like his brother,
passed away from his injuries.
-
A customer said some parts were
stolen from his car, and to support his claim, he submitted what appeared
to be phony invoices along with Polaroid photos. At first blush the photos
looked pretty good, but something seemed a little odd about them. On closer
inspection, investigators realized the guy had taken extreme close-ups
of a toy car that was the same color and make of his actual car. The customer
eventually admitted he took photos of the toy car in an attempt to get
his claim paid.
Consumers who become aware of
or suspect fraudulent activity can report it anonymously to the National
Insurance Crime Bureau at 800-TEL-NICB (800-835-6422).
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